GRI Content Index

MCI’s reporting follows the Global Reporting Initiative Standards Guidelines.

The GRI Standards are the first global standards for sustainability reporting. They feature a modular, interrelated structure, and represent the global best practice for reporting on a range of economic, environmental and social impacts.


We currently report in accordance with the GRI Standards Reporting Guidelines: Core option. The guidelines require that the Group reports in accordance with GRI on our strategy, our profile, our management approach, and our performance.

2019 GRI Content Index

Strategy and Analysis
Profile DisclosureDescriptionLevelCross-reference/Direct answer
GRI 102-14Statement from CEOCoveredMessage from the CEO
GRI 102-15Describe key impacts, risks and opportunities. Section 1: Organization's key impacts on sustainability and effects on stakeholders. Section 2: The impact of sustainability trends, risks and opportunities on the organization.CoveredStakeholder Engagement and Materiality
Organizational Profile
Profile DisclosureDescriptionLevelCross-reference/Direct answer
GRI 102-1Organisation nameCoveredAbout Us
GRI 102-2Activities, brands, products and servicesCoveredAbout Us
GRI 102-3Location of headquartersCoveredMCI HQ is located in Geneva, Switzerland.

Complete list of offices;
MCI Offices
GRI 102-4Location of operationsCoveredMCI Offices
GRI 102-5Ownership and legal formCoveredAbout Us
GRI 102-6Markets served (Geography, sectors, types of clients)CoveredMCI Offices
What we do
GRI 102-7Scale of the organisation; total # of employees, operations, Net sales, total capitalization, quantity of products usedCoveredAbout Us
GRI 102-8Information on employeesCoveredPeople & Culture
GRI 102-9
Supply chainCoveredSupply Chain Management & Procurement
GRI 102-10Significant changes to the organisation and its supply chainCovered Our Reporting
GRI 102-11Precautionary approach addressed by the organizationCoveredMCI has a range of risk assessment and management processes across our business. In addition, we have analyzed our environmental impacts and implemented a precautionary approach by setting goals to reduce our greenhouse gas emissions and other environmental impacts.
Our Reporting

More information:
Office Operations
Supply Chain Management & Procurement
GRI 102-12External initiativesCoveredUN Global Compact COP
GRI 102-13Membership of associationsCoveredIndustry Collaboration
Stakeholder Engagement
Profile DisclosureDescriptionLevelCross-reference/Direct answer
GRI 102-40List of stakeholder groupsCoveredStakeholder Engagement and Materiality
GRI 102-42Identifying and selecting stakeholdersCoveredStakeholder Engagement and Materiality
GRI 102-43Stakeholder engagement approachCoveredStakeholder Engagement and Materiality
GRI 102-44Key topics raised throughout stakeholder engagementCoveredStakeholder Engagement and Materiality
Report Profile
Profile DisclosureDescriptionLevelCross-reference/Direct answer
GRI 102-45Entities included in the consolidated financial statementsCoveredOnline - MCI Annual Report
GRI 102-46Defining report content and topic boundariesCoveredStakeholder Engagement and Materiality
GRI 102-47List of material topicsCoveredStakeholder Engagement and Materiality
GRI 102-48Restatement of informationCoveredOur Reporting
GRI 102-49Changes in the reporting periodCoveredOur Reporting
GRI 102-50Reporting periodCoveredJan 1st to Dec 31st 2019
GRI 102-51Date of previous reportCoveredOur latest report was issued in June 2019, and covered the period from Jan 1st to Dec 31st 2018.
GRI 102-52Reporting cycleCoveredAnnual
GRI 102-53Provide contact
GRI 102-54/55Claims of reporting in accordance with the GRI Standards
GRI Index
CoveredMCI report in accordance with GRI Standards, Core Level. This is the content index.
GRI 102-56External assurancePartially-CoveredSilver Rating, Ecovadis
Profile DisclosureDescriptionLevelCross-reference/Direct answer
GRI 102-18Governance structure CoveredGovernance
GRI 102-19Delegating authorityCoveredGovernance
GRI 102-20Executive-level responsible for economic, environmental and social topicsCoveredGovernance
GRI 102-21Consulting stakeholders on economic, environmental and social topicsCoveredStakeholder Engagement and Materiality
GRI 102-22Composition of the highest governance body and its committeesCoveredGovernance
GRI 102-25Conflict of interestCoveredEthics
GRI 102-26Report highest governance body's roles in development of values towards sustainability impactsCoveredGovernance
GRI 102-32Highest committee that reviews sustainability reportCoveredGovernance
Executive Committee and Advisory Board
Ethics and Integrity
Profile DisclosureDescriptionLevelCross-reference/Direct answer
GRI 102-16Values, principles, standards and norms of behaviorCoveredAbout Us
GRI 102-17Mechanisms for advice and concerns about ethicsCoveredEthics
Economic Performance
Profile DisclosureDescriptionLevelCross-reference/Direct answer
GRI 201-1Direct economic value generated and distributedCoveredAbout Us
Financial Results in MCI Annual Report
GRI 203-2Indirect economic impactsCoveredStakeholder Engagement and Materiality
Community & Giving Back
GRI 204-1Proportion of spending spent on local suppliersCoveredSupply Chain Management & Procurement
Profile DisclosureDescriptionLevelCross-reference/Direct answer
GRI 302-1Energy consumption within the organisationCoveredMeasuring our Emissions
GRI 302-2Energy consumption outside of organisationCoveredMeasuring our Emissions
GRI 305-1Scope 1 GHG emissionsCoveredMeasuring our Emissions
GRI 305-5Reduction of green house gas (GHG) emissionsCoveredMeasuring our Emissions
Profile DisclosureDescriptionLevelCross-reference/Direct answer
GRI 401-1New employee hires and employee turnover CoveredPeople & Culture
GRI 404-1Average hours of training per year and per employeeCoveredKey Performance Indicators - People
GRI 404-3Percentage of employees receiving regular performance
and career development reviews
CoveredPeople & Culture
GRI 405-1Diversity of governance bodies and employeesCoveredPeople & Culture
GRI 403-6Promotion of worker healthCoveredSafety & Security
GRI 413-1Operations with local community engagement, impact assessments, and development programmesCoveredCommunity & Giving back
GRI 416-1Assessment of the health and safety impacts of products and service categoriesCoveredAll our events are assesses using our proprietary event audit tool
Safety & Security

Our Approach to Setting Boundaries

Click on our issues to learn about how we set our boundaries and track performance using the GRI Standards reporting framework:

Talent Wellbeing

Nurturing our talents’ well-being so that they live their personal and business dreams, and are happy and healthy.


  • Boundary: The primary impacts of our talent well-being occur within MCI and help us ensure we maintain and retain the quality and happiness of our people. However the well-being and attitude of our Talent also have an impact outside of MCI on our clients, partners and our industry.
  • GRI Aspects:
    • Diversity and Equal Opportunity
    • Employment

Covered in People & Culture

Talent Development

Cultivating a diverse workforce that thrives on diversity and promotes entrepreneurship, development and fun.

  • Boundary: The primary impacts of developing our talent occur within MCI help us ensure we maintain the quality and well-being of our people. However, the knowledge, competence, and integrity of our workforce also have an impact outside of MCI on our clients, partners and our industry.
  • GRI Aspects:
    • Training and Education

Covered in People & Culture

Health and Safety

Promoting and managing a healthy and safe working environment for employees, partners and clients.


  • Boundary: The primary impact of health and safety is on the well-being of our employees and our clients. They also indirectly affect our suppliers and potentially the local community where our events are held.
  • GRI Aspects:
    • Occupational Health & Safety
    • Customer Health & Safety

Covered in Safety & Security

Community Citizenship

Engaging our people to create meaningful, long-term value for our local communities and society.

  • Boundary: The impact of our work on the community is largely felt by our employees and  the communities in which we live and work. We strive to build a company that has a culture of care and responsibility. We have found that helping our people engage in meaningful community activities has positive impacts on their well-being and  motivation.
  • GRI Aspects:
    • Indirect Economic Impacts
    • Local Communities

Covered in Our Community

Climate Change

Understanding climate change in order to understand the potential and actual effect on our business, and managing our emissions as a way to contribute to addressing the challenge of climate change.

  • Boundary: Our internal GHG emissions occur under our operational control and under the control of our employees. Our primary areas of impact are air travel, commuting and energy consumption in our offices. In each of these areas, we aim to find a balance between reducing our impact while maintaining the level of service and quality for our clients. 99% of our total emissions are created by the events we organise for our clients. We have little control over these but can influence. The quality and breadth of the digital solutions we use and offer our clients is material. The Carbon Emissions section explains our boundaries and scope of GHG measurement.
  • GRI Aspects:
    • Emissions
    • Energy
    • Transport
    • Products and Services

Covered in Office Operations / Carbon Emissions

Waste and Resource Usage

Reducing the key environmental impact of events.

  • Boundary: The events industry creates significant levels of waste and uses a lot of materials to build live experiences. The primary impact of this is felt economically by our clients, and environmentally outside of our organisation and in the community.
  • GRI Aspects
    • Effluents and Waste
    • Materials

Covered in Our Carbon Footprint 

Financial Performance

Creating economic value for our shareholders, staff, and other stakeholders.

  • Boundary: The primary impacts of business performance occur within MCI. However, indirectly, stakeholders outside the organisation including MCI’s clients, suppliers, regulators and communities where we live and work, can also be impacted.
  • GRI Aspects:
    • Economic Performance

Covered in About UsProgress report and KPIsClients & Events


The quality of our services is our life insurance policy. Without quality, we will fade away.

  • Boundary: The primary impacts of quality occur within MCI, with our suppliers and most importantly for our clients. It’s a fundamental ingredient of business success.
  • GRI Aspects:
    • Economic Performance

Covered in About UsProgress report and KPIsClients & Events

Business Ethics

Setting a tone and providing the systems needed for consistent ethical behavior, independence, and compliance with all client, legal and industry requirements.

  • Boundary: Providing strategic solutions and managed services in compliance with all legal and industry requirements is essential to the success of our business and integrity of our brand and therefore, to our employees. The integrity with which we conduct our business, in turn, is important to our clients; shareholders, regulators (governments), and associations to which we belong.
  • GRI Aspects:
    • Compliance
    • Anti-Corruption
    • Non-discrimination
    • Anti-competitive Behavior

Covered in EthicsGovernance, Supply Chain

Industry Collaboration

Being a leader in sustainable business as a catalyst to force us to continually innovate and improve.

  • Boundary: The Thought Leadership of MCI impacts the development of our talents, our brand reputation and our business success. Its impacts are therefore inside of MCI and with our clients and our industry.
  • GRI Aspect:
    • Legacy
Supply Chain

Engaging our supply chain to help us and our clients achieve our sustainability goals.

  • Boundary: The sustainability impacts of our supply chain directly affect MCI, our talent and our clients. Indirectly they also affect the community (ie waste, pollution, disturbance, labour rights). This is a critical area for MCI as there is wide variance in performance between suppliers and regions.
  • GRI Aspects:
    • Supplier Assessment for Labour Practices
    • Supplier Environmental Assessment

Covered in: Supply chain management

More information is available in Our Reporting.

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