Cultivating a diverse workforce that thrives on diversity and promotes entrepreneurship, development and fun.

• Boundary: The primary impacts of developing our talent occur within MCI help us ensure we maintain the quality and well-being of our people. However, the knowledge, competence, and integrity of our workforce also have an impact outside of MCI on our clients, partners and our industry.

• GRI Aspects:
  • Training and Education

Covered in People & Culture

Promoting and managing a healthy and safe working environment for employees, partners and clients.

• Boundary: The primary impact of health and safety is on the well-being of our employees and our clients. They also indirectly affect our suppliers and potentially the local community where our events are held.

• GRI Aspects:
  • Occupational Health & Safety
  • Customer Health & Safety

Covered in Safety & Security

Engaging our people to create meaningful, long-term value for our local communities and society.

• Boundary: The impact of our work on the community is largely felt by our employees and  the communities in which we live and work. We strive to build a company that has a culture of care and responsibility. We have found that helping our people engage in meaningful community activities has positive impacts on their well-being and  motivation.

• GRI Aspects:
  • Indirect Economic Impacts
  • Local Communities

Covered in Our Community

Understanding climate change in order to understand the potential and actual effect on our business, and managing our emissions as a way to contribute to addressing the challenge of climate change.

• Boundary: Our internal GHG emissions occur under our operational control and under the control of our employees. Our primary areas of impact are air travel, commuting and energy consumption in our offices. In each of these areas, we aim to find a balance between reducing our impact while maintaining the level of service and quality for our clients. 99% of our total emissions are created by the events we organise for our clients. We have little control over these but can influence. The quality and breadth of the digital solutions we use and offer our clients is material. The Carbon Emissions section explains our boundaries and scope of GHG measurement.

• GRI Aspects:
  • Emissions
  • Energy
  • Transport
  • Products and Services

Covered in Office Operations / Carbon Emissions

Reducing the key environmental impact of events.

• Boundary: The events industry creates significant levels of waste and uses a lot of materials to build live experiences. The primary impact of this is felt economically by our clients, and environmentally outside of our organisation and in the community.

• GRI Aspects
  • Effluents and Waste
  • Materials

Covered in Office operations

The quality of our services is our life insurance policy. Without quality, we will fade away.

• Boundary: The primary impacts of quality occur within MCI, with our suppliers and most importantly for our clients. It’s a fundamental ingredient of business success.

• GRI Aspects:
  • Economic Performance

Covered in About Us, Progress report and KPIs, Clients & Events

Setting a tone and providing the systems needed for consistent ethical behavior, independence, and compliance with all client, legal and industry requirements.

• Boundary: Providing strategic solutions and managed services in compliance with all legal and industry requirements is essential to the success of our business and integrity of our brand and therefore, to our employees. The integrity with which we conduct our business, in turn, is important to our clients; shareholders, regulators (governments), and associations to which we belong.

• GRI Aspects:
  • Compliance
  • Anti-Corruption
  • Non-discrimination
  • Anti-competitive Behavior

Covered in Ethics, Governance, Supply Chain

Being a leader in sustainable business as a catalyst to force us to continually innovate and improve.

• Boundary: The Thought Leadership of MCI impacts the development of our talents, our brand reputation and our business success. Its impacts are therefore inside of MCI and with our clients and our industry.

• GRI Aspect:
  • Legacy

• Covered in Industry Collaboration, Community & Giving back, People & Culture

Engaging our supply chain to help us and our clients achieve our sustainability goals.

• Boundary: The sustainability impacts of our supply chain directly affect MCI, our talent and our clients. Indirectly they also affect the community (ie waste, pollution, disturbance, labour rights). This is a critical area for MCI as there is wide variance in performance between suppliers and regions.

• GRI Aspects:
  • Supplier Assessment for Labour Practices
  • Supplier Environmental Assessment

Covered in: Supply chain management