committed to building an ethical business culture, ensuring we conduct our business with honesty and integrity.

Compliance and effective governance lie at the heart of good business practice.

Compliance with laws, industry codes of conduct and MCI’s own strong values & guiding principles form the basis of how we do business and is the foundation on which we engage with society, clients, partners and suppliers.

Ethics & Anti-Corruption Approach

Corruption costs the global economy over a trillion dollars a year. It is an obstacle to economic growth, social development and democracy.

The MCI Business Ethics Approach is based on the UN Global Compact framework with guidance from Transparency International’s Guide – Business Principles for Countering Bribery. It consists of six key pillars:

“As a signatory of the United Nations Global Compact, MCI does not tolerate bribery or corruption. We are committed to acting ethically in all aspects of our business, maintaining and improving the highest standards of honesty and integrity. It is part of our core values, and we firmly support international and local efforts to eliminate corruption and financial crime.”

Sebastien Tondeur, Chief Executive Officer, MCI Group

Commit: UN Global Compact Call to Action

In addition to our CEO’s commitment, MCI signed the UN Global Compact Call to Action and is calling on governments to promote anti-corruption measures and implement policies that will establish systems of good governance. The Call to Action urges Governments to underscore anti-corruption and good governance as fundamental pillars of a sustainable and inclusive global economy.

Assess: Compliance with best practice, laws and regulations

We undertook our business ethics risk assessment and have assessed the average risk of corruption and bribery as low across the MCI Group. Some of our offices are in countries where there is an increased risk of corruption, especially in projects with governmental organisations.

In 2019 MCI did not receive any fines or sanctions for unethical business practices and/or non-compliance with laws and regulations. No cases of discrimination or human rights violations were reported. MCI does not make any contributions to political parties or politicians.


Healthcare Industry Regulations and Compliance

Additionally, the events we organise for our clients in the pharmaceutical and medical device sector are bound by strict codes of conduct in compliance. We adhere to the rules and guidelines laid down by IFPMA, EFPIA and MedTech Europe and the respective country codes. These set of rules cover a range of activities such as commercial and medical publications, interactions with Healthcare professionals and related hospitality through direct and indirect sponsorship. Our Healthcare team is responsible for the implementation and the training of process and procedures to our talents. This team is aligned with and works in partnership with the Ethics Team at MCI.

Define: Procedures and Policy

The policy and expectations for MCI employee’s behaviour and actions on behalf of the company and its clients are specified in the MCI Code of Business Ethics. Based on the UN Global Compact principles, our Code expresses the values and beliefs for conducting business responsibly and transparently. It is the minimum level of behaviour and is mandatory for all MCI employees. To support our employees in their work we created the MCI Anti-Corruption Guidelines.

We apply our values to our supply chain through the MCI Supplier Code of Conduct.

The policies are assessed regularly by the Group Sustainability Team in collaboration with the appropriate teams (finance, procurement, HR, etc.). They must be reviewed and signed off by the Executive Committee.


Our policies and expectations are shared with all new talents joining the company as part of our Onboarding programme. We have a dedicated “Ethics and Anti-Corruption” microsite on our intranet. It acts as a one-stop-shop for talents seeking information on our policies and guidelines, as well as training presentations, recordings and case studies on how to deal with ethics-related challenges.

Manage: Implementing good governance

MCI’s Advisory Board, Executive Committee and Global Management Board ensure the tone of good governance at board level, leading by the strong principles and values that provide the framework for how we do business. Read more.

Ethics Council

The MCI Ethics Council has the role to annually review the ethics and anti-corruption programme and make suggestions on how to improve performance. The council has the responsibility to review and respond to any compliance issues and is comprised of:


  • Joëlle Zumwald, Global Vice-President People & Culture
  • Jurriaen Sleijster, President and COO
  • Sebastien Hess, Chief Financial Officer – Europe
  • Erica Fawer, Group Internal Communication Director
  • Emmanuel André, Global Health, Safety & Sustainability Director

Escalation and Whistle-Blowing Procedures

Violations or suspected violations of our Ethics and Anti-Corruption policies may be submitted in good faith on a confidential basis by the complainant or may be submitted anonymously via our Ethics Team. Reports of violations or suspected violations will be kept confidential to the extent possible, consistent with the need to conduct an adequate investigation.

Our employees will not suffer demotion, penalty or other disciplinary action for reporting a suspected violation of these guidelines, or for refusing to pay or accept a bribe, even if MCI may lose business as a result of the refusal to do so.

When in doubt about a potentially unethical situation or the best course of action, employees or suppliers can communicate directly with the local management. If they are not comfortable speaking with the contact person or not satisfied with the resolution, they can contact the MCI Business Ethics Team at

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